How does it work when a tenant reports an issue?

Tenants report issues through a simple online form linked to their WhatsApp number. The built-in AI assistant helps them write a clear, detailed description and won’t let them submit until all the key details are included — so contractors always get exactly what they need.
Once submitted, you’re notified instantly to review or approve the issue and your preferred contractors are automatically invited to quote and schedule through WhatsApp.
All updates appear in real time in your dashboard, so you can see what’s happening without chasing anyone.