How do I report a maintenance issue?

Just use your phone number to log into your personal issue report form — this is also where you can track your ongoing issues (a bit like tracking an Amazon parcel). Choose the category that best fits your issue, write a short but detailed description with help from our built-in AI assistant, add a few photos and hit submit. Once you’ve sent it, we’ll contact the right contractor for the job and keep you updated as things move forward.